Alex Morgan
Head of Operations
Cliniques Verdier
Paris, France
I run operations for a group of six private clinics around Paris: rotas, suppliers, budgets and the software that holds them together. Before healthcare I spent eight years in freight, which is a good way to learn what a delay costs.

Experience
Skills
Pick one to see where it was used, and for how long.
- Staff Management11 years 10 months
- Budget Management11 years 1 month
- Stakeholder Management8 years 3 months
- Logistics Management7 years 11 months
- Financial Reporting7 years 6 months
- Contract Management5 years 9 months
- Strategic Planning5 years 9 months
- Vendor Relations4 years 4 months
- Quality Management3 years 7 months
- Safety Compliance3 years 7 months
- Customer Relationship Management (CRM)2 years 7 months
- Risk Management2 years 6 months
- Staffing Coordination2 years 6 months
- Organizational DevelopmentStudied
Mar 2021 – now
Paris
Head of Operations
Cliniques Verdier
Responsible for six clinics and 340 staff, reporting to the board each quarter. Moved rota planning into one system, which cut agency spending by 18% in the first year. Renegotiated the group’s supply contracts and opened a seventh site on budget.
5 years 9 monthsJun 2019 – now
Paris
Treasurer (volunteer)
Jardins de Belleville
I keep the accounts of a community garden association with 220 members and file its grant reports with the city.
7 years 6 monthsSep 2018 – Feb 2021
Paris
Operations Manager
Cliniques Verdier
Ran the two Paris clinics through a merger and the first year of Covid. Rewrote the on-call rules with the medical staff and kept both sites open throughout spring 2020.
2 years 6 monthsJan 2015 – Jul 2018
Lyon
Depot Manager
Transports Morvan
Ran a depot with 40 lorries and 85 staff. Brought on-time delivery from 91% to 97% and took the site through its first ISO 9001 audit.
3 years 7 monthsJun 2012 – Dec 2014
Lyon
Logistics Coordinator
Transports Morvan
Planned routes for the Rhône-Alpes region and looked after the group’s largest pharmaceutical account.
2 years 7 monthsSep 2010 – May 2012
Grenoble
Graduate Trainee, Supply Chain
Alpes Distribution
Rotated through purchasing, warehousing and transport over twenty months.
1 year 9 months
Total
Education
Sep 2019 – Dec 2020
Paris
Executive Master in Healthcare Management
Institut de Santé Publique
Part-time, alongside work. Thesis on staffing models for small clinic groups.
1 year 4 monthsSep 2007 – Jun 2010
Grenoble
2 years 10 months