When the first prototype is a conversation
Before opening a design tool, I brought six paper sketches to a workshop. The questions people asked mattered more than the screens I had drawn.
Writing & Content
Stories, observations, and ideas on this topic.
All articles03
Writing empty states that help people begin
An empty screen can explain the next useful step. Notes from rewriting the first moments of a new workspace.
Keeping a useful design decision log
A short record of the question, the evidence and the next check helped our team revisit choices without restarting every discussion.